Dear guest,

Welcome to the Swiss Hotel Moraira, a unique experience in an environment specially designed to disconnect. We are a charming family boutique hotel. An oasis in the best area of ​​the Costa Blanca, Moraira.

Let yourself be carried away by our exotic Balinese-inspired design. Our spacious colonial-style rooms with premium woods have a private terrace overlooking the tropical pool garden – a rest for the senses. Savor the atmosphere in our Restaurant and pamper yourself with Wellness services and our intimate private Spa + sauna.

Moraira, a hidden gem in the Mediterranean, has many corners to discover, and in its surroundings you can feel the history of a cultured, industrious and welcoming people with the stranger.

Our passionate staff is committed to providing authentic and personalized service to ensure an unforgettable experience, and will tempt you to plan to return, even before your departure. Of course, we advise on any type of local activity you want. Do not hesitate to ask us. If there is anything I can do to help you personally while you are with us, please do not hesitate to contact me directly.

Kind regards,

Maria Siscar

General Manager

SMOKE – FREE HOTEL

Our hotel is smoke-free. We do have ashtrays in the outdoor areas, however.
For COVID19 reason it is not possible to smoke in the common terraces.
Also, in case of smoking inside the room (odor is detected), there will be an additional charge for extra cleaning of the room and its components.

SUMMER BREAKFAST: MORAIRA ROOM AND TERRACE OF LA CASCADA

WINTER BREAKFAST: THE SWISS RESTAURANT

Our breakfast is assisted buffet style, with a schedule from Monday to Friday: 8:30 a.m. to 10:30 h. Weekends, from 8:00 to 10:30 h.

To avoid crowds, please tell us at the Reception the time slot in which you want to have breakfast.

If you suffer from allergies or intolerances, please let us know, to take into account your special requirements.

THE SWISS RESTAURANT

We serve Lunch  from 13:30 p.m. to 15:30 h. Dinner from 20:00 to 22:30 h. 

Our Restaurant is an intimate space with a limited number of tables. In order to assure your seat, we strongly recommend to make a previous reservation. 

Our capacity is limited, so prior reservation (on-line or at Reception) is an essential requirement.

Our menu is based on Mediterranean cuisine with signature touches. We offer a careful and chosen selection of dishes with the best qualities and local products.

Do not forget to ask our staff for the Suggestions of the day: From the sea and the mountains, to the table.

THE POOL

Our pool is the heart of the hotel throughout the summer season. It is open from 12 a.m. to 8 p.m. In our “Bar de la Piscina” we offer all kinds of drinks and cocktails. In winter time, please ask for your drinks at the Cafeteria near the Front Desk. You can also send us a whatsapp message to +34 634 392 122.

The lush vegetation with palm trees and green walls creates a feeling of calm and intimacy in the entire terrace – solarium area.

SPA / WELLNESS

We have a nice private Spa area with Jacuzzi, sauna, thermal shower and rest area. Sessions last 60 minutes. Its reservation hours are from 9:00  to 21:15 h

We also have a team of professional masseurs and therapists. Consult our website to see the catalog of treatments and massages.

Reservations: on-line or at Reception.

TELEPHONY

For structural reasons unrelated to the company, in most of our facilities THERE IS NO MOBILE COVERAGE. However, from Reception we will gladly indicate the companies and areas with the best coverage.

Dial “9” from the telephone in each room to contact Reception.

Room to room: dial the room number directly.

If you wish to make calls outside the hotel, please notify Reception.

WIFI

We have the highest quality fiber optics and free access for our guests. Access “Swiss wifi” through your rrss or an email address.

If you have any problems with your connection, please contact the Front Desk and we will offer you additional assistance.

POOL TOWELS

They are in Reception (under deposit). The deposit is canceled with your return.

ROOM SERVICE 24 h

We can bring your food or drink to your room from 0 to 24 h.

During restaurant hours, we can bring you any dish from our menu (check website or qr) or drink. Outside restaurant hours, to eat, check our 24-hour Room service menu on the qr

CONCIERGE

Our multilingual staff is at the Reception. The team is expertly qualified to assist you with restaurant reservations, arrange transportation, activity information, and anything else you may need.

WASHING AND IRONING SERVICE

We are happy to offer same-day washing and ironing service for any item delivered before 9:00 a.m. Please place your items in the drawstring laundry bag located in your closet and notify the Front Desk. Items will be returned before 4pm. This service is with additional charge.

EMERGENCY

The hotel has plans with instructions and emergency exits closest to each room. These exits are adequately signposted. If necessary, make use of the fire extinguishers located in each of the corridors and common areas. If you have any further questions, please contact our Security team directly through Reception.

HOUSEKEEPING

Cleaning service is offered daily, with a change of clothes every three days to protect the environment. If you have any specific requests or a preferential cleaning service schedule during your stay, please contact our Reception team.

IRON AND IRONING BOARD

We have at your disposal iron and ironing boards. Please ask us at Reception.

LOST OBJECTS

Reception maintains a record of lost items found and will be happy to assist you in recovering any items you may have lost during your stay with us. Please contact us for further assistance.

LUGGAGE STORAGE

Please let us know if you need help with your luggage or want to store it at any point during your stay, and a member of the team will help you.

MAINTENANCE

In the unlikely event that something is not working properly in your room, please contact the Front Desk for prompt assistance.

MEDICAL SERVICES

If you need any medical attention or a doctor after hours, please contact the Reception.

SAFES

It has a security safe inside the closet of your room.

SUSTAINABILITY

At the Swiss Hotel Moraira we are aware of the importance of environmental sustainability. Therefore, part of our energy needs are satisfied through solar energy. We try to reduce our environmental footprint by implementing recycling procedures in our daily activities.

TRANSPORT

Whether you want to book a private transfer to / from the airport, or if you want a taxi service to take you to a specific destination, we can offer you the most efficient travel management to meet your needs. Please contact Reception.

WAKE UP CALL

Please, notify the Reception to organize a wake-up call for any time of the day.

KIDS

We are not a family oriented hotel. However, on request, we have cots for babies with an additional charge.

PETS

We are a pet friendly hotel. Pets are not allowed to stay at the Restaurant or Cafeteria. We trust our clients to act responsibly.

For any other need or desire, we will be happy to help you. Please feel free to tell us and we will do our best to satisfy you. Our priority is your happiness.

The Swiss Hotel Moraira team wishes you the best stay!!